Storytime AI Privacy Policy


Last Updated: September 1, 2023

This Privacy Policy explains how Storytime AI (“we”, “us”, or “our”) collects, uses, and shares information about you when you use the Storytime AI website or app (“App”) or any related services. By using the App, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

We collect the following types of information when you use our website or the App:

  • Account Information: When you register for an account, participate in interactive features, fill out a form or a survey, communicate with our customer support, or otherwise communicate with us. The information you may provide includes your name, email address, phone number, password, and/or other information you choose to provide.
  • Usage Information: We collect information about how you use our website or the App. For the App, this could include the stories you create, your reading preferences, your interactions with the App, sessions you use, what features you access, and other similar types of usage information.
  • It facilitates our ability to send you transactional or relationship communications, such as receipts, account notifications, customer service responses, and other administrative messages;
  • We use it to personalize your experience, tailor content according to your interests, and shape the advertisements you encounter on other platforms in line with your preferences, interests, and browsing behavior;
  • It allows us to engage in communication with you about the App, including updates, promotions, and other relevant news;
  • We use it to assess usage patterns and trends in order to refine and improve our website or the App’s functionality;
  • It assists us in identifying, preventing, and rectifying technical and security issues;
  • It aids in detecting, investigating, and preventing fraudulent transactions and other illicit activities, which helps protect the rights and properties of Storytime AI and other users;
  • We comply with the law by using it to process transactional records for tax filings and other compliance activities;
  • We enforce our Terms of Use and fulfill our legal obligations using this information;
  • It helps us organize contests, sweepstakes, and promotions, and process and deliver entries and rewards.
  • Data Retention

We retain your information for as long as necessary to provide the App and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We utilize industry-standard security measures. However, no method of transmission over the Internet, or method of electronic storage, is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

Children’s Privacy
The App is intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. As part of the App’s functionality, you may be asked to create a profile that includes a first name, age, default language, and default narrator voice. This information is used to generate stories at an appropriate reading level and enhance the personalized experience of the App. This information is kept confidential and is not shared with third parties, except as described in our Privacy Policy.

Third Party Services
Our website and the App uses third-party service providers to enable certain features and improve the functionality of our service.

For the App, these third-party services include OpenAI and, which facilitate the AI-driven story generation in our App. When you create a story using our App, we send information that you input into the story generator to these services, which process this data and return AI-generated text and images to be incorporated into your story. Please note that we do not share any personally identifiable information, such as your name or email address, with these service providers when creating these stories.

Additionally, we use in-app purchase services provided by the Apple App Store and the Google Play Store for subscription payments. We do not have access to your payment information, as all transactions are processed directly by these platforms. We only receive information related to the transaction necessary to fulfill our obligations under our Terms of Use and this Privacy Policy, such as details of the purchase and subscription status.
Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. For any transactions made via in-app purchases, we advise you to review the respective privacy policies of these platforms for more information about how they handle your data.

For our website, these third-party service providers have their own privacy policies addressing how they use such information. Please note that we do not control and are not responsible for the privacy practices of these third-party services. We recommend you review their respective privacy policies to understand how they collect, use, and share your data.

Information for California Residents
This section provides additional disclosures required by the California Consumer Privacy Act (or “CCPA”).
Please see below for a list of the personal information we have collected about California consumers in the last 12 months, along with our business and commercial purposes and categories of third parties with whom this information may be shared. For more details about the personal information we collect, including the categories of sources, please see the “Collection of Information” section above.

Categories of personal information we collect

  • Identifiers, such as your name, phone number, email address, and unique identifiers (like IP address) tied to your browser or device.
  • Characteristics of protected classifications under state or federal law, such as gender and age.
  • Commercial information, such as your payment information and Storytime AI product or service purchases.
  • Internet or other electronic network activity, such as browsing behavior and information about your usage and interactions with our website and App.
  • Other personal information you provide, including opinions, preferences, and personal information contained in product reviews, surveys, or communications.
  • Inferences drawn from the above, such as product interests, and usage insights.

Business or commercial purposes for which we may use your information

  • Performing or providing our services, such as to maintain accounts, provide customer service, process orders and transactions, and verify customer information.
  • Improving and maintaining our website and App, such as by improving our services and developing new products and services.
    Debugging, such as to identify and repair errors and other functionality issues.
  • Communicate with you about marketing and other relationship or transactional messages.
  • Analyze usage, such as by monitoring trends and activities in connection with use of our website and the App.
  • Personalize your online experience, such as by tailoring the content you see on our App based on your preferences, interests, and browsing behavior.
    Legal reasons, such as to help detect and protect against security incidents, or other malicious, deceptive, fraudulent, or illegal activity.

Parties with whom information may be shared

  • Companies that provide services to us, such as those that assist us with customer support, subscription and order fulfillment, data analytics, fraud prevention, cloud storage, and payment processing.
  • Third parties with whom you consent to sharing your information, such as with social media services or academic researchers.
  • Our advertisers and marketing partners, such as partners that help determine the popularity of content, deliver advertising and content targeted to your interests, and assist in better understanding your online activity.
  • Government entities or other third parties for legal reasons, such as to comply with law or for other legal reasons as described in our Sharing section.

Subject to certain limitations and exceptions, the CCPA provides California consumers the right to request to know more details about the categories and specific pieces of personal information, to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.

We do not “sell” the personal information we collect (and will not sell it in the future without providing a right to opt out). We do allow our advertising partners to collect certain device identifiers and electronic network activity via our Services to show ads that are targeted to your interests on other platforms.

California consumers may make a rights request by emailing us at We will verify your request by asking you to provide information that matches information we have on file about you. Consumers can also designate an authorized agent to exercise these rights on their behalf. Authorized agents should submit requests through the same channels, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.

Information for European Union Users
If you are a user from the European Union, you have certain rights and protections under the General Data Protection Regulation (GDPR).

Rights of EU Users

Under the GDPR, you have the following rights:

  • Right to Access: You have the right to request access to your personal data that we process.
  • Right to Rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to have this information rectified or, taking into account the purposes of the processing, completed.
  • Right to Erasure (‘Right to be Forgotten’): You have the right to request the erasure of your personal data.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and have the right to transmit those data to another controller without hindrance, where technically feasible.
  • Right to Object: You have the right to object to the processing of your personal data for reasons related to your particular situation, at any time. The right to object also specifically applies to data processing for direct marketing purposes.
  • Right not to be subject to Automated Decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

If you wish to exercise any of these rights, please contact us at We may ask you to verify your identity for security purposes.

Data Transfers

We wish to remind you that your personal data may be transferred to, stored, and processed in the United States where our servers are located. Some of these countries may not have the same data protection laws as the European Union. We ensure that such data transfers comply with applicable laws, including the GDPR, by relying on legal data transfer mechanisms such as Standard Contractual Clauses.

Data Protection Officer

If you have any questions or concerns about our use of your personal data, you can contact our Data Protection Officer at

Please note that you also have the right to lodge a complaint with your local data protection authority or the Dutch Data Protection Authority, which is our lead supervisory authority in the EU.

International Data Transfers
If you are located outside of the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. In addition, your information may also be transferred to other countries, outside your country of residence or the European Economic Area (EEA), where our data processors may be located. Some of these countries may not have the same data protection laws as your country or the EEA. By using the App, you consent to the transfer, processing, and storage of your information in such countries, in accordance with this Privacy Policy and applicable laws. We use recognized legal data transfer mechanisms to ensure the lawful transfer of your information.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification through the App or by email).Your continued use of our website or the App after such changes become effective constitutes your acceptance of the new Privacy Policy.

Your Rights and Choices
In accordance with applicable law, you may have certain rights regarding the personal information we maintain about you. These may include the rights to access, rectification, deletion, restrict processing, data portability, and withdrawal of consent. Below we describe the processes for you to exercise these rights.

  • Access: You have the right to request access to the personal information that we hold about you. This includes a right to access the personal information that constitutes part of your account and other basic information.
  • Rectification: If you believe that any of the personal information that we hold about you is inaccurate or incomplete, you have a right to request that we correct or complete such personal information.
  • Deletion: You have the right to request deletion of personal information that we hold about you.
  • Restrict Processing: You have the right to request that we restrict processing of your personal information where you believe such data to be inaccurate; our processing is unlawful; or that we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation.
  • Data Portability: You have the right to data portability, which requires us to provide personal information to you or another controller in a commonly used, machine-readable format.
  • Withdrawal of Consent: If you have consented to our processing of your personal information, you have the right to withdraw your consent at any time, free of charge. This includes cases where you wish to opt out of marketing messages that you receive from us.

To exercise these rights, please contact us at We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.

Cookies, Analytics, and Similar Technologies
Storytime AI uses cookies, analytics, and similar technologies to personalize and enhance your experience on our Website and App. Cookies, web beacons, device identifiers and other technologies collect information about your use of the Services and other websites and online services, including your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. These technologies allow us to remember your preferences, understand the performance of our Website, provide social media features, and customize content and advertisements relevant to your interests.

Cookies are small text files that are stored on your device when you visit our Website. Web beacons (also known as pixel tags or clear GIFs) are electronic images that we use on our Website and in our emails to deliver cookies, count visits, understand usage, and determine the effectiveness of promotional campaigns. We use both session cookies (which disappear after you close your browser) and persistent cookies (which stay on your device until you delete them or they expire).

You have the right to decide whether to accept or reject cookies. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, some parts of our Website may not work as intended or may not work at all.

Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website. If you have any questions about our use of cookies or other technologies, please email us at

Contact Us
If you have any questions about this Privacy Policy, please contact us at: